Data Associate
Citylitics
About Citylitics Inc.
Citylitics delivers predictive intelligence on local utility & public infrastructure markets.
What is Infrastructure? It is the roadways you rely on to safely get to Grandma's house, it's the potable water that comes out of your kitchen tap that you wash your family's food with and it's the energy that heats our homes and powers our digital lifestyles.
Every year, trillions of dollars are spent on all areas of infrastructure to maintain our quality life and move our economy forward. However, our infrastructure is no longer equipped to meet the needs of the future. We hear about infrastructure failures, whether bridge collapses, power blackouts, or water main breaks, every day in the news. Climate change and extreme weather events are disrupting the basic infrastructure we took for granted for years.
Citylitics is solving the hardest data problems in infrastructure while building the sales intelligence platform that enables a faster, more transparent, and more efficient infrastructure marketplace. We turn millions of unstructured documents into high value intelligence feeds and datasets that are available on an intuitive user experience. Our goal is to enable solution providers to connect with cities with relevant infrastructure needs in a faster and more digital way than historic market channels. As more companies adopt our platform, cities & utilities will be able to access solutions that deliver on the promise of moving towards a more resilient, sustainable, and equitable infrastructure future.
We are seeking a proactive Data Associate for a sales support function providing data support to prospective clients in our sales pipeline. The ideal candidate is detail-oriented with a willingness to learn and has the ability to manage their time to meet multiple deadlines in a fast-paced environment. You will work very closely with our Sales team and play a strong role in moving our clients through the sales funnel, proving the value of our data products along the way. You will achieve this by conducting research, cleaning and curating our data, following our best practices on data quality and using our data ingestion tools to ensure data collection and uploads to our data platform are completed in a timely manner, specific and accurate to each client's needs.
This position will be hybrid based out of our Toronto office.
What Will You Accomplish?
- Own prospective client data requests and support our sales pipeline by providing data collection, research and analytics support
- Act as a liaison between Data and Sales teams to translate client needs into data deliverables
- Support ad-hoc data collection & cleaning tasks as part of both ongoing and ad-hoc data initiatives, including client-specific deliverables
- Provide analytical insights into prospective client needs, including identifying market trends, data gaps/opportunities, and informing our data roadmap
- Identify opportunities and propose improvements to streamline and automate our existing data collection processes.
- Research and document alternative data collection processes that are repeatable and reliable to expand our data ingestion pipelines, innovating on how intelligence gets delivered within the infrastructure industry.
- Maintain the quality and integrity of Citylitics’s data, including proactive flagging of potential causes of data issues, remedying data inaccuracies, and pointing out anomalies in our data
- Maintain our inventory of data sources and assist with projects to expand our data universe as defined by our data roadmap.
- Other duties as assigned
Must haves
- Proficient with Microsoft Excel and SQL (BigQuery)
- Exceptional attention to detail with an ability to identify inconsistencies in data and distinguish anomalies from regular patterns or trends
- Strong visual, written and verbal communication skills including summarizing and presenting technical information to non-technical audiences
- Experience with identifying opportunities for process improvements (i.e. automated workflows)
- Experience collaborating with internal and/or external stakeholders to uncover data-related challenges and develop impactful, scalable solutions
- Experience using Large Language Models (LLMs) (e.g., ChatGPT, Claude, Gemini, Perplexity, etc.) to support data analysis, research, and reporting
- Ability to work both independently and as part of cross-functional teams with ownership of managing competing priorities and deadlines
Nice to haves
- Familiarity with data visualization tools (e.g., Looker Studio, Tableau, Power BI).
- Previous consulting or client-facing experience
- Previous exposure to sales operations and pipelines
- Previous experience in the public sector or municipal infrastructure industry
Why Citylitics?
- This is a rare opportunity to influence positive change within one of the biggest societal challenges of our generation: sustainable public infrastructure.
- You get to support a disruptive solution with a compelling value proposition into an industry that is eager to hear from you and in a market with no direct competition.
- We live at the cross section of infrastructure, scaleup and data science/AI. There is no other team like us in Toronto.
- There is no corporate bureaucracy here. You will accomplish more here in a few months than what you would in a few years at a large, entrenched technology company.
- We believe that Data and AI will play an outsized role in our future, so we equip every team member with access to Generative AI tools and our full Data Universe to enhance their productivity and encourage innovation through experimentation.
- We are proud to offer every CityZen an internal mentorship program, in-role professional growth, skill-based development & learning, and internal promotion opportunities.
- We work hard, we play together, we win as a team! We are on a mission to solve infrastructure while savoring the moment and celebrating the little details along the way.
Citylitics is an equal opportunity employer. We are passionate about providing a safe workplace where everyone is accepted and has the opportunity to grow with us. We are committed to making diversity and inclusivity part of our culture!