Forward Deployed Engineer
SewerAI
Location
Remote
Employment Type
Full time
Location Type
Remote
Department
Engineering
Compensation
- $150K – $180K • Offers Equity
About SewerAI Corporation
SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. Our platform helps contractors, engineering firms, and utilities unlock valuable insights from sewer inspection data—turning hours of manual video review into actionable intelligence in minutes. After doubling our customer base over the past year, we’re now entering an exciting phase of accelerated growth.
About the Role
SewerAI is looking for a Forward Deployed Engineer to join our Engineering team. This role sits at the intersection of customer discovery, project management, and deep technical execution — and is critical to ensuring customers successfully deploy, integrate, and operationalize our platform within their existing systems and workflows.
You'll own complex implementations end-to-end: data migrations, ETL workflows, scripting, API integrations, SaaS-to-SaaS connectivity, and system configuration — often working with large, inconsistent, and imperfect datasets across multiple systems.
Success here requires strong problem-solving, comfort with ambiguity, and the ability to translate complex technical concepts into clear, practical guidance for customers. This role directly impacts customer success, product adoption, and company growth.
What You'll Do
Customer Discovery & Scope Management
Lead technical discovery sessions to understand customer systems, data, workflows, and constraints
Define implementation scope, timelines, and deliverables in collaboration with Customer Enablement, Sales, and Engineering
Translate customer requirements into clear technical plans — including mappings, transformations, and integration design
Identify risks early, especially around data quality, system compatibility, and workflow complexity
Set clear success criteria and validation strategies; manage customer expectations throughout
Project Management & Implementation Delivery
Own Professional Services projects from kickoff through final delivery
Drive timelines, milestones, and cross-team coordination
Maintain detailed documentation of configurations, mappings, and integrations
Take full ownership of outcomes — data correctness, system behavior, and usability
Communicate clearly with both technical and non-technical stakeholders
Data Migration, ETL, Scripting & Integrations
Perform data imports, exports, and transformations between systems
Design and execute ETL workflows for structured and semi-structured data
Write scripts to automate data transformation, validation, and migration tasks
Build and manage ingestion pipelines for files, databases, APIs, and media datasets
Integrate systems using APIs, webhooks, and custom scripts
Configure SaaS-to-SaaS integrations and automation workflows
Work across tools including AWS (S3, Lambda, IAM), REST APIs, Temporal (or similar orchestration), Zapier/Celigo, and SQL/CSV/JSON/media datasets
Data Mapping, Validation & Reconciliation
Define field-level mappings between legacy systems and platform data models
Reconcile source and target schema differences; ensure referential integrity
Handle real-world data issues: missing fields, inconsistent formats, duplicates, schema drift
Validate data through sampling, QA checks, and full-scale verification
Troubleshoot mismatches across files, metadata, APIs, and database records
Execute staged migrations and validation before full production rollout
Customer-Facing Technical Consulting
Engage directly with customer technical teams, managers, and stakeholders
Explain technical topics in clear, practical terms
Guide customers on best practices for data structure, workflows, and integrations
Recommend implementation approaches based on real-world constraints
Push back on infeasible solutions with clear reasoning and alternatives
Serve as the trusted technical advisor through onboarding, expansion, and complex deployments
Internal Collaboration & Tooling
Partner with Product, Engineering, Customer Enablement, and Support
Build scripts, utilities, and templates to improve implementation efficiency
Create repeatable patterns for migrations, integrations, and onboarding
Contribute to internal documentation and playbooks
Provide product feedback based on real customer use cases
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Help scale Professional Services delivery through better tooling and automation
What We're Looking For
Required Experience
4+ years in Professional Services, Solutions Engineering, Implementation Engineering, or a similar customer-facing technical role
Proven track record managing end-to-end technical implementations or migrations
Experience working directly with customers in technical environments
Strong problem-solving ability in ambiguous, real-world situations
Clear communicator with both technical and non-technical audiences
Required Technical Skills
Scripting experience — Python, JavaScript, Bash, or similar
Strong SQL and relational database fundamentals
ETL workflows and data migration experience
API and system integration experience
Comfort working with large, inconsistent, or unstructured datasets
Familiarity with cloud platforms (AWS preferred)
Ability to troubleshoot across multiple systems (DB, API, files, UI)
Experience automating workflows or data processes
Experience with AI code tools
Nice to Have
GIS, asset management, or infrastructure software experience
Legacy system data migration experience
Large-scale data ingestion or media dataset experience
SaaS or high-growth startup environment experience
Enterprise customer support experience
What Success Looks Like
Complex implementations delivered on time and trusted by customers
Data migrations that are accurate, validated, and production-ready
Integrations that work reliably across systems
Customers who feel confident in their technical decisions and workflows
Internal teams who rely on you for the hardest implementation problems
Professional Services processes that become more scalable over time
Compensation & Benefits
Compensation: $160,000 – $180,000
Benefits include:
Medical, Dental, Vision, Basic Life, 401(k), and more
Unlimited PTO
Tools you need to get the job done
Competitive salary and potential equity-based remuneration
Why SewerAI
SewerAI is transforming how municipalities and contractors inspect, analyze, and manage sewer infrastructure across the country — combining AI, geospatial analysis, and modern web technology to solve a real-world problem that affects communities nationwide. Professional Services Engineers are at the heart of making that mission real for every customer we serve.
SewerAI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Why Join SewerAI?
Join the fastest-growing team in wastewater tech and help modernize critical infrastructure with AI. You’ll own high-visibility projects, influence how our brand meets the market, and see your work drive measurable impact for customers and communities.
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SewerAI is proud to be an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination or harassment on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. All your information will be kept confidential according to EEO guidelines.
Compensation Range: $150K - $180K